Sitemap

Home

Support and services

• Quality and Safeguarding
  • Growing Voice and Safety
  • Improving quality and safeguarding project
  • Disability Abuse Prevention And Response
• Help and support for violence, abuse or neglect
• More helpful health, social, and disability related services
• Emergency preparation and support
• Support from other government agencies
• Guidance and resources
  • About disability
    • Supporting the dignity of disabled people – things to know and do
  • Resources for communities, advocates and academics
    • Listening to the voices of disabled children in New Zealand
    • An Explanation of the Washington Group Short Set of Questions on Disability
    • Literature review: social exclusion
    • How to improve access to buildings
    • Research on Think Differently campaign
  • Resources for educators
    • Listening to the voices of disabled children in New Zealand
      • 1. Introduction
      • 2. International directives related to children with disabilities' voices
      • 3. New Zealand's response to international directives
      • 4. Are disabled children's voices different to all children's voices?
      • 5. Research methods for disabled children
      • 6. Interviews as a research method with disabled children
      • 7. Ethical considerations
      • 8. Recommendations
      • 9. References
    • Guides for school leaders and teachers
  • Resources for employers
    • Employer attitudes toward employing disabled people
    • Giving effect to the New Zealand Sign Language Act
      • 2. Important context
      • 3. Guiding principles
      • 4. Giving effect to the guiding principles
      • 5. Other relevant frameworks
      • 6. More help and guidance
  • Resources for policy makers
    • Disability Toolkit for Policy
      • Step 1: Thinking about disability issues at the start of the policy process
      • Step 2: Engaging with the disability community
      • Step 3: Embedding disability into the policy issue
      • Step 4: Incorporating disability into the policy options
      • Step 5: Incorporating disability into Cabinet papers, information and communications
      • Step 6: Considering disability throughout implementation
      • Step 7: Considering how disability outcomes can be monitored and evaluated
      • Help! A disability toolkit cheat sheet
      • Things you should know: Definitions, concepts and approaches
    • Literature review: social exclusion
    • Employer attitudes toward employing disabled people
    • Mapping the change

For service providers

• Contracts and service specifications
• Reporting of critical incidents and deaths
• Audits and evaluation
• Equipment and Modification Services
  • Manuals and practice guidelines
    • Prioritisation Guideline and Q&As
  • Using the Equipment and Modification Services Portal
  • When the Equipment and Modification Services Portal is required
  • Consultation, decision-making and complaints processes
• Disability Support Services operational policy
• Provider complaints process

About us

• Who we are
  • Our whakapapa
  • Leadership and Structure
  • Working in partnership
    • Whaikaha engagement calendar
    • Disabled People's Organisations Coalition
    • Memorandum of Understanding with National Enabling Good Lives
    • Memorandum of Understanding with Oranga Tamariki
  • Finding our name
• System Transformation and Enabling Good Lives
  • Transformation Management Board
• Get involved
  • Work with us
  • Join our Nominations Database
  • Opportunities from other organisations
  • Events
  • Past events and opportunities
• Programmes, strategies and studies
  • Programmes and strategies
    • National Pacific Disability Action Plan
      • Pacific community talanoa feedback report
        • Background
        • Purpose and approach
        • What the community told us
        • Priorities for the Action Plan
        • Discussion
        • Regional feedback
        • Next steps
        • Reflections: Opportunities for improvement
        • Appendix One: Background to the Action Plan
        • Appendix Two: Whaikaha establishment
        • Appendix Three: Online Survey Questions
        • Appendix Four: Talanoa engagement questions
        • Appendix Five: Pacific disability dashboard
    • High and Complex Framework Strategy
    • Insights Alliance
    • Disability Action Plan 2019-2023
      • Putting the Disability Strategy into action
      • Reporting, outcomes and work programmes
      • Disability Action Plan reports
        • Report 1: January to June 2020
        • Report 2: July to December 2020
        • Report 3: January to June 2021
        • Report 4: July to December 2021
          • NZSL translation of the executive summary - Report 4
        • Report 5: January to June 2022
        • Report 6: July to December 2022
        • Report 7: January to June 2023
      • Previous Disability Action Plans
    • New Zealand Disability Strategy
      • Foreword – Minister for Disability Issues
      • Executive Summary
      • Our journey - an introduction
      • Our vision – where to from here
      • Who we are – our community
      • Principles and approaches
      • Our outcomes – priorities for change
        • Outcome 1: education
        • Outcome 2: employment and economic security
        • Outcome 3: health and wellbeing
        • Outcome 4: rights protection and justice
        • Outcome 5: accessibility
        • Outcome 6: attitudes
        • Outcome 7: choice and control
        • Outcome 8: leadership
      • Making it work
      • Getting it going – who is involved
      • Glossary
      • Appendix 1 – The Reference Group
      • Audio: the Disability Strategy
    • New Zealand Sign Language Strategy
    • The Royal Commission of Inquiry into Abuse in Care
    • My Home, My Choice
    • Disability workforce programme
    • Wai 2575 Health Services and Outcomes Inquiry
  • Whaikaha engagement calendar
  • Guidelines
    • Aotearoa New Zealand Autism Guideline: Third Edition
      • Supplementary papers and supporting materials
    • Social media community guidelines
  • Studies and reports
    • Disability support workforce - community engagement report
    • MidCentral Repeat Survey and Flexible Disability Supports study
    • Corporate publications
• Corporate Publications
  • Cabinet Papers and information releases
  • Briefings and reports to the Minister
  • Annual reports
    • Annual Report 2022/23
      • Executive Summary - Annual Report 2022/23
    • ODI annual reports
    • 2024 Pūrongo ā-tau | Annual Report
      • Chief Executive foreword
      • Our year in numbers
      • Section one - our strategic direction
        • Our story
        • What we want to achieve
        • What we do
        • Programmes we have progressed
        • Our organisation and values
        • Supporting Te Tiriti o Waitangi relationships
        • Stewardship
        • Royal Commission of Inquiry into Abuse in Care
        • People and culture
        • Governance and risk management
        • Measuring our performance
      • Section two - our key achievements
        • Our work in 2023/2024
        • Community-based support services
        • Connecting and strengthening disability communities
        • Residential-based support services
        • Early intervention support services
        • Environmental support services
        • Budget significant initiatives
        • Future key performance indicators
      • Section three - Other reporting requirements
      • Appendix: disabled people population and life outcome statistics
  • Responses to OIA Requests
  • Kia Toipoto (pay gap) reports
    • 2024 Kia Toipoto (pay gap) report and Diversity and Inclusion progress report
    • 2023 Kia Toipoto (pay gap) report and Diversity and Inclusion plan
      • Executive Summary - Kia Toipoto (Pay gap) report and Diversity and Inclusion plan
  • Chief Executive Gifts, Benefits and Expense Disclosures
• Office for Disability Issues
• Disability Convention
  • About the Convention
    • Audio version - The Convention
    • New Zealander on the UNCRPD
  • Implementing the Convention
    • Response to recommendations from second UNCRPD examination
    • Second review of New Zealand's implementation
    • First review of New Zealand's implementation
      • Questions and answers - 2015 Government response
      • Government response to the UNCRPD's Concluding Observations
    • New Zealand's first report on implementation
  • Framework to promote, protect and monitor implementation of the Convention
    • Notice of independent monitoring mechanism
    • Monitoring reports and responses
    • Reports on reviews of disabled people-led monitoring
  • Optional protocol
    • Read the Optional Protocol
  • Response to recommendations from second UNCRPD examination

News

• Independent Review
  • Information for providers
    • Fact sheet: NASC fiscal envelope and EGL site budget methodology
    • Fact sheet: operational guidance
    • Operational Policy and Guidelines 2024/25 (updated 18 November 2024)
    • Q&As for providers
  • Review Panel
  • Minister's Press Release
  • Independent Review Report
  • Chief Executive's statement
  • Fact sheet: for people receiving Disability Support Services
  • Fact sheet: Recommendations 1-7
  • Questions and Answers
  • Cabinet paper, 29 April 2024
  • Cabinet paper, 12 August 2024
  • Rapid Assurance Review, May 2024
• News
• Budgets
  • Budget 2024
  • Budget 2023
    • Continuing to establish a Ministry of Disabled People
    • Supporting Tāngata Whaikaha Māori and Disabled People - Cost Pressures
    • Budget 2023 – disability related initiatives

Work with us

Know your rights

Search

Contact us

• Disability services complaints and feedback
• Making a complaint about Whaikaha
  • Expected behaviours of staff in complaints process
• Make a request for Official Information
• Media enquiries